Furniture Care Policy

1. Purpose of the Furniture Care Policy

This Furniture Care Policy is intended to help users properly maintain their furniture, extend its lifespan, and ensure optimal everyday use.
The recommendations below are designed to address common materials and typical household usage.

2. General Care Guidelines

Regular care helps preserve both the appearance and functionality of furniture. We recommend the following:

• Clean surfaces using a soft, dry cloth
• Avoid prolonged exposure to direct sunlight
• Limit excessive humidity to prevent material damage
• Use protective pads under heavy or sharp objects to prevent surface scratches

The use of harsh, abrasive, or unsuitable cleaning products is strongly discouraged.

3. Wood Furniture Care

For solid wood or wood veneer furniture:

• Dust regularly using a microfiber cloth
• Avoid cleaners containing alcohol or solvents
• Maintain a stable indoor humidity level
• Wipe up spills immediately to prevent staining

Occasional use of a wood-specific care product may help maintain the natural finish.

4. Metal Furniture Care

For metal frames and components:

• Clean with a soft, slightly damp cloth
• Dry immediately after cleaning to prevent oxidation
• Do not use abrasive sponges or scrubbers
• Protect surfaces from prolonged exposure to moisture

5. Fabric and Upholstery Care

For furniture upholstered with fabric, faux leather, or other textile materials:

• Vacuum regularly to remove dust and fine particles
• Treat stains promptly using appropriate cleaning products
• Avoid excessive rubbing to preserve fibers
• Follow care instructions provided on product labels when available

Steam cleaning is not recommended for delicate fabrics.

6. Glass and Glossy Surface Care

For glass tops and glossy surfaces:

• Use cleaning products specifically designed for glass
• Avoid rough cloths that may cause scratches
• Do not place extremely hot objects directly on the surface
• Handle with care to prevent cracks or chipping

7. Tips for Long-Term Durability

To maximize furniture longevity, we recommend:

• Do not exceed the recommended weight limits
• Check fasteners and fittings periodically for stability
• Use furniture only for its intended purpose
• Maintain a stable indoor environment without extreme temperature or humidity changes

8. Contact and Support

For questions regarding furniture care or maintenance, customers may contact us using the information below:

Email: solveit@sofaupbase.com
Phone: +65 (821) 24952
Address: APT BLK 556 WOODLANDS DRIVE 53 #03-47, SINGAPORE 730556, SINGAPORE
Business Hours: Monday to Friday, 9:30 AM to 3:30 PM
Service Area: United States

We remain available to assist users in maintaining and preserving their furniture to ensure long-lasting comfort and satisfaction.